Privacy Policy

Precision Framing LLC ("Precision Framing," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit precisionframingworld.com (the "Site") or contact us about our home building, framing, and construction services. Please read it carefully. By using the Site, you agree to the practices described below.

01 Introduction

This policy applies to information we collect through the Site, through email, phone, and text communications, and in the course of providing construction and home building services to our clients. It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from the Site.

02 Information We Collect

We collect the following categories of personal information, depending on how you interact with us:

Information you provide to us

• Contact details — your name, email address, phone number, and mailing or project address when you request a quote, submit an inquiry, or schedule a consultation.
• Project information — details about your property, the work you'd like done, budget range, timelines, and any documents or photos you choose to share.
• Communications — the content of messages you send us by email, contact form, text, or phone.

Information collected automatically

• Usage and device data — IP address, browser type, operating system, referring pages, pages viewed, and the dates/times of your visits.
• Cookies and similar technologies — small data files stored on your device, as described in Section 5.

03 How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes, estimates, and consultations.
• Plan, schedule, and perform construction and home building services.
• Communicate with you about your project, appointments, and follow-ups.
• Operate, maintain, and improve the Site and our services.
• Send you updates or marketing communications where you have consented or as otherwise permitted by law (you may opt out at any time).
• Detect, prevent, and address technical issues, fraud, or unlawful activity.
• Comply with legal obligations and enforce our agreements.

04 How We Share Your Information

We do not sell your personal information for money. We may share information in the following limited circumstances:

• Service providers — trusted vendors who perform services on our behalf, such as website hosting, email delivery, analytics, scheduling, and payment processing, bound by confidentiality obligations.
• Subcontractors and partners — where necessary to complete your project (for example, specialized trades), and only to the extent needed.
• Legal compliance — when required to comply with applicable law, legal process, or a governmental request, or to protect the rights, property, or safety of Precision Framing, our clients, or others.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as a business asset.

05 Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. We may use:

• Essential cookies — required for the Site to function properly.
• Analytics cookies — to measure traffic and improve performance (for example, Google Analytics).
• Advertising/measurement cookies — to measure the effectiveness of advertising campaigns, where used.

You can control cookies through your browser settings and may delete or block them. Disabling certain cookies may affect how the Site functions.

06 Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, provides you with the following rights regarding your personal information:

• Right to know — request the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of third parties with whom we share it.
• Right to delete — request that we delete personal information we collected from you, subject to certain exceptions.
• Right to correct — request that we correct inaccurate personal information we maintain about you.
• Right to opt out — opt out of the "sale" or "sharing" of personal information. We do not sell your personal information.
• Right to limit — limit the use of sensitive personal information to certain permitted purposes.
• Right to non-discrimination — we will not discriminate against you for exercising any of these rights.

07 Your Rights in the EEA & UK (GDPR)

If you are located in the European Economic Area or the United Kingdom, you have certain rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict, or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time. Our legal bases for processing include your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests. You also have the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us using the details in Section 13.

08 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including to provide our services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

09 Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10 Children's Privacy

The Site is not directed to children under the age of 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11 Third-Party Links

The Site may contain links to third-party websites or services, including social media platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any site you visit.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

13 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: